ADULT SERVICES RECRUITMENT & TRAINING COORDINATOR

LOGAN Community Resources, Inc.•South Bend, IN

About The Position

The Adult Services Recruitment and Training Coordinator recruits, interviews, and supports Direct Support Professionals (DSPs) for Adult Services programs. The coordinator helps new hires complete onboarding and required orientation, provides in-person orientation, conducts CPR/First Aid and MANDT training, and mentors and coaches DSPs during their first year of employment with LOGAN. The role works with Adult Services directors, HR, Marketing, supervisors, applicants, new hires, and community representatives to support staffing and employee transitions. It also maintains recruitment and hiring metrics and helps ensure DSPs have the resources, tools, and certifications needed to work independently and safely.

Requirements

High school diploma or equivalent required.
Two years of work experience, preferably in residential services, with individuals with intellectual and developmental disabilities required.
Positive attitude toward supporting individuals with disabilities.
Initiative and self-motivation.
Ability to work with a wide variety of people.
Outstanding people skills.
Professional demeanor.
Competent skills.
High regard for diversity and inclusion.

Nice To Haves

Bachelor’s degree in a human services or related field preferred.
Experience in recruitment or talent sourcing preferred.
Supervisory experience preferred.

Responsibilities

Work with Adult Services directors on DSP recruitment and hiring.
Assist HR, Marketing, and directors with logistics, setup, and execution of internal and external recruitment events.
Represent LOGAN at traditional and nontraditional community recruitment events.
Build relationships with community representatives to generate qualified applicants and support staffing goals.
Pre-screen applicants, schedule and conduct interviews, explain agency services, job opportunities, benefits, and bonus programs, and match applicants to program areas of interest.
Refer applicants who are not a match for Adult Services positions to other LOGAN employment opportunities.
Review and process applications promptly, follow up with applicants and relevant personnel, and address barriers that may delay qualified candidates’ progress through hiring.
Complete new-hire paperwork and send it to HR for onboarding processing.
Communicate with new hires during onboarding to support timely completion of required tasks.
Communicate hiring activity, candidate status, anticipated start dates, and outstanding onboarding requirements to Adult Services directors and other appropriate supervisors.
Send timely new-hire notifications to appropriate supervisors and departments and support preparations for each new hire’s arrival.
Provide in-person new-hire orientation to Adult Services employees.
Conduct CPR/First Aid and MANDT training for Adult Services employees.
Ensure DSPs complete required in-person and electronic new-hire orientation.
Research, analyze, prepare, and maintain recruitment and hiring metrics.
Stay in contact with new hires during their first 75 days to promote engagement, provide encouragement, answer questions, identify concerns, and connect them with resources as needed.
Support, encourage, and coach DSPs throughout their first year of employment with LOGAN.
Work with DSP supervisors as needed to resolve issues and provide direction, without assuming the supervisor’s role.
Help ensure DSPs have the resources, tools, and certifications needed to work independently and safely.
Ensure timely renewals of HCSP Training, Reliance, CPR/First Aid training, MANDT, and other requirements.
Maintain memberships and affiliations with professional organizations related to the industry.
Perform other duties as assigned.
Maintain professionalism and respect for employees and embody LOGAN’s values of Respect, Kindness, Honesty, and Quality.
Maintain acceptable attendance and punctuality and protect the confidentiality of work-related information.
Build effective working relationships with peers, co-workers, community members, and others served.
Support the health and safety of individuals served and employees, and serve as a role model for them.