Adult Student Recruitment Specialist

Finger Lakes Community College•Canandaigua, NY
•Hybrid

About The Position

The Adult Student Recruitment Specialist serves as an ambassador and primary contact for prospective adult student learners at Finger Lakes Community College (FLCC). The specialist promotes credit and non-credit program options to prospective students, employers, and community organizations; provides guidance to adult learners through the enrollment process; and represents the college at recruitment and community events. This is a full-time, grant-funded position with a hybrid work model combining on-site and remote work. A flexible work schedule is available upon successful completion of training, and evening and weekend hours and overnight travel are required.

Requirements

  • Bachelor’s degree required.
  • At least one year of experience in college admissions counseling, college academic support, or a counseling setting focused on assisting college-bound students.
  • Proficiency in Microsoft Office Suite.
  • Strong interpersonal skills, including effective sales management and customer relations skills.
  • Strong public speaking and listening skills and excellent verbal and written communication abilities.
  • Strong organizational skills, attention to detail, and effective time and task management techniques.
  • Ability to work a flexible schedule, including evenings and weekends, to cover recruitment activities, extended office hours, and other admissions initiatives.
  • Ability to travel overnight.
  • Valid, clean, current New York State driver’s license.
  • Visa sponsorship is unavailable; applicants who currently need or will need sponsorship to maintain employment authorization are not eligible.

Nice To Haves

  • Master’s degree preferred.
  • Experience using student information systems such as Ellucian Colleague or Banner preferred.
  • Experience leveraging CRM systems for recruitment, particularly Slate Technolutions, preferred.

Responsibilities

  • Represent FLCC at career fairs, employer visits, industry events, and other on- and off-campus recruitment and community events.
  • Maintain broad knowledge of FLCC and communicate the benefits and features of academic programs, funding opportunities, facilities, course modalities, and support services.
  • Counsel adult learners on college policies and procedures and guide them through the enrollment process.
  • Maintain knowledge of FLCC academic offerings and refer students to appropriate departments and services.
  • Maintain up-to-date knowledge of state and federal regulations pertaining to admissions practices.
  • Serve as the Enrollment Management liaison to employers seeking career and technical education opportunities for employees.
  • Partner with Workforce, Career, and Experiential Learning to expand employer relationships for credit and non-credit student registration.
  • Develop partnerships with community-based organizations and service-area county agencies serving adult populations.
  • Coordinate adult learner outreach events, including workshops, presentations, on-campus events, and community events.
  • Collaborate with Marketing and Enrollment Communications on adult learner campaigns across print, digital, and social media.
  • Monitor recruitment pipelines and enrollment outcomes using CRM data.
  • Provide information and assistance regarding SUNY Reconnect eligibility and enrollment processes.
  • Recruit and communicate with prospective students through personal meetings, email, and phone outreach.
  • Review and interpret high school transcripts and test scores to ensure candidates have met high school graduation requirements.
  • Perform other related duties as assigned.

Benefits

  • NYS retirement or Optional SUNY Retirement Program.
  • SUNY Voluntary Savings Plan.
  • Comprehensive health and dental insurance through Excellus BCBS.
  • Flexible spending account (FSA).
  • 21 days of annual leave, 12 sick days, and 13.5 holidays annually.
  • FLCC tuition waiver for the employee and dependents.
  • Tuition assistance for four-year institutions.
  • Flexible work schedule available upon successful completion of training.
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