Project Specialist, Adult Learner Recruitment

EAB•Washington, DC

About The Position

As part of the Adult Learner Recruitment Operational Planning department, the Project Specialist coordinates Partner marketing campaigns day to day. The role maintains accurate project requirements, schedules, documentation, and cross-functional stakeholder communications, using established systems and processes to monitor progress, surface risks or missing inputs, facilitate next steps, and escalate issues when appropriate. Working with Account Managers, Strategic Leaders, and cross-functional delivery teams, the Project Specialist helps campaigns progress efficiently from development through deployment while meeting quality standards, Partner commitments, and internal deadlines. The role is suited to a detail-oriented, resourceful person who can manage competing priorities and wants to deepen expertise in campaign operations and project management. The position may be based in Richmond, Virginia, or Washington, D.C.

Requirements

Bachelor's degree.
At least 2 years of experience in project management, ideally supporting marketing campaigns, client-facing deliverables, or cross-functional workflows.
Organizational and project-coordination skills, including the ability to manage multiple assignments and competing deadlines.
Strong written and verbal communication skills, including the ability to communicate status, responsibilities, and next steps clearly.
Attention to detail and commitment to maintaining accurate documentation.
Proficiency with Microsoft Excel, PowerPoint, Outlook, and project-management or workflow systems, with the ability to learn new tools quickly.

Nice To Haves

Resourcefulness and curiosity, including the ability to investigate routine issues and determine appropriate next steps.
Sound judgment about when to resolve an issue independently, seek guidance, or escalate a risk.
Ability to anticipate how delays, incomplete inputs, or changes may affect downstream work.
Experience coordinating work across multiple teams with different priorities, timelines, and decision-makers.
Ability to prioritize work based on urgency, dependencies, and business or Partner impact.
Experience using project-management or workflow systems to track milestones, dependencies, risks, and actions.
Ability to lead structured meetings, document decisions, and hold stakeholders accountable for agreed-upon next steps.
Ability to identify opportunities for improvement while following established processes and decision-making structures.
Ability to analyze project information, identify patterns or recurring issues, and recommend improvements.
Familiarity with Agile principles and experience in an iterative, collaborative environment where priorities, requirements, and timelines may evolve.
Commitment to continual learning and contributing to a dynamic, welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.

Responsibilities

Coordinate assigned marketing campaigns from kickoff through delivery, keeping requirements, timelines, decisions, dependencies, and risks visible and actively managed.
Maintain campaign records and workflow systems as reliable sources of truth for project status, ownership, dependencies, and key decisions.
Facilitate project kickoffs, internal reviews, and other campaign checkpoints using established processes and documentation standards.
Monitor campaign timelines and dependencies, including Partner and internal accountabilities, and follow up with stakeholders to keep work progressing.
Review campaign documentation and handoffs for completeness and accuracy before work advances to downstream teams.
Identify missing inputs, conflicting direction, timeline risks, and changes that could affect campaign quality or delivery; communicate risks and escalate when appropriate.
Resolve project roadblocks by clarifying requirements, aligning stakeholders, and recommending practical next steps; escalate decisions involving changes to scope, commitments, or delivery timing.
Coordinate routine issue resolution by clarifying ownership, facilitating communication, documenting decisions, and confirming next steps.
Communicate campaign status, changes, delays, and decisions clearly and consistently, including stakeholder responsibilities and potential downstream impacts.
Prioritize work across competing deadlines based on campaign timing, dependencies, urgency, and Partner impact.
Apply established operational standards consistently and use sound judgment to determine when further guidance or escalation is needed.
Identify recurring workflow challenges or efficiency opportunities and share recommendations with team leadership.
Participate in training, cross-functional initiatives, and special Operational Planning projects to build expertise and improve team execution.

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners are eligible.
More than 20 days of PTO annually, in addition to paid firm and floating holidays.
Daytime leave for community service and flextime for fitness activities, up to 10 hours per month each.
401(k) retirement savings plan with an annual discretionary company matching contribution.
Health savings account, healthcare and dependent care flexible spending accounts, and pre-tax commuter plans.
Employee assistance program with counseling services and resources for employees and immediate family.
Wellness programs, including gym discounts, healthy-living incentives, and family access to an app for sleep, meditation, and relaxation.
Fertility treatment coverage and adoption or surrogacy assistance.
Paid parental leave with a phased return-to-work program for birthing and non-birthing parents.
Milk shipping service to support nursing employees during business travel.
Discounted pet health insurance for dogs and cats.
Company-provided life, AD&D, and disability insurance.
Financial wellness resources and membership in an employee discount program.
Employee resource groups, merit-based advancement, and professional growth opportunities.
Benefits begin on the first day of employment.