Admitting PAS

Billings Clinic • Billings, MT

8h • $17 - $21 • Onsite

About The Position

Patient Access Specialists greet and register patients, gather demographic and insurance information, schedule appointments, and collect co-payments. The role may be assigned to one or more admission areas, including the Emergency Department triage or discharge desk, psychiatric center, endoscopy, insurance verification, reference laboratory, PAT Lab, or front desk. This is a part-time, non-exempt position at Billings Clinic Hospital, with 32 hours per two-week pay period. The listed starting wage is $17.00–$21.25, depending on experience.

The position supports Billings Clinic’s mission and philosophy while carrying out patient registration, scheduling, reception, payment, and related administrative responsibilities. It requires compliance with organizational, departmental, and external safety standards and completion of mandatory requirements.

Requirements

• Must be 16 years of age or older.
• Demonstrated excellence in customer service skills.
• An equivalent combination of education and experience relating to the listed tasks, knowledge, skills, and abilities will be considered.

Nice To Haves

• High school diploma or equivalent preferred.
• Some college or healthcare-focused classes preferred, such as medical terminology or medical office practices.

Responsibilities

• Support and model behaviors consistent with the mission and philosophy of Billings Clinic and the department or service.
• Gather demographic and insurance information through online registration to support accurate patient, guarantor, and insurance follow-up information; perform bedside registration in the Emergency Department and follow downtime or disaster registration procedures when needed.
• Complete pre-registrations and ensure that 95% of scheduled admissions are performed in advance of the date of service.
• Schedule and coordinate appointments according to patient needs and support patient flow using knowledge of physician, PAT Lab, and endoscopy scheduling protocols.
• Coordinate with patients and providers to verify insurance information and enter it into the hospital system for reimbursement purposes.
• Educate patients about NOPP, Patient Rights, and Conditions of Admissions, and obtain appropriate signatures.
• Perform reception functions for PAT Lab, endoscopy, and Emergency Department triage or discharge.
• Ensure patient chart flow and filing follow Health Information Management procedures.
• Coordinate, promote distribution of, and educate patients on patient satisfaction surveys.
• Initiate collection of co-payments according to individual insurance requirements; accept other account payments and provide cash receipts.
• Maintain and reconcile the cash drawer bank according to written procedures, ensuring daily balances in the Front Desk and Emergency Department Discharge areas.
• Identify development needs, set goals for personal growth, and meet mandatory organizational and departmental requirements.
• Maintain competency in applicable organizational, departmental, and outside-agency environmental, employee, and patient safety standards.
• Perform other duties as assigned or needed to meet department or organizational needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 403(b) retirement plan with employer matching
• Defined contribution pension plan
• Paid time off
• Employee wellness program
• Comprehensive and competitive benefits package for eligible full-time employees working at least 24 hours per week

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED