Admitting Specialist

Loma Linda • Loma Linda, CA

8d • $25 - $28

About The Position

The Admitting Specialist interviews incoming inpatient, outpatient, and emergency department patients to collect the information needed for admission and to prepare complete and accurate admission records. This includes medical record, demographic, and financial information. The role answers admissions-related inquiries, collects deposits or payments, coordinates with nursing units and ancillary departments, and provides directions to areas within the hospital. Other duties may be assigned.

The position requires knowledge of health insurance networks and demonstrated knowledge of demographics, authorization, or registration. The specialist must communicate and collaborate professionally, manage multiple assignments and competing priorities, work under pressure, solve problems, pay close attention to detail, and work independently with minimal supervision. The role also involves using standard office software and equipment and meeting the stated visual and hearing capabilities needed for the work.

Requirements

• Minimum three years of experience in admissions, authorization, registration, or insurance verification in a medical group or hospital setting.
• Knowledge of health insurance networks, such as HMO, PPO, Medical, Medi-Cal, and CCS.
• Demonstrated knowledge in demographics, authorization, or registration.
• Exceptional communication and interpersonal skills and efficiency.
• Able to read, write legibly, and speak English with professional quality; communicate effectively in person, in writing, and by telephone.
• Able to use computers, printers, and necessary software, including Word, Excel, Outlook, and PowerPoint.
• Able to operate and troubleshoot basic office equipment required for the position.
• Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously under pressure; collaborate and accept direction.
• Able to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, and pay close attention to detail.
• Able to work independently with minimal supervision.
• Able to distinguish colors as necessary, hear sufficiently for general conversation and workplace sounds, and see adequately to read computer screens and necessary written documents.
• Understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

• Associate's degree preferred.
• Knowledge of medical terminology preferred.
• Certified Coding Specialist (CCS) certification preferred.

Responsibilities

• Interview incoming inpatient, outpatient, and emergency department patients to gather pertinent admission information.
• Prepare complete and accurate admission records, including medical record, demographic, and financial information.
• Answer inquiries related to admissions.
• Collect deposits or payments.
• Interact with nursing units and ancillary departments.
• Provide directions to areas within the hospital.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree