Patient Services Specialist - Admitting

Providence • Los Angeles, CA

1d

About The Position

Registers patients in a pleasant, professional, and timely manner while providing sensitive guest service. Conducts patient and guarantor interviews and explains hospital policies, financial responsibilities, and the patient bill of rights. Handles routine patient inquiries about registration. Ensures demographic and financial information is obtained and accurately documented in the ADT system. Identifies the appropriate payor source for routing revenue generated during a patient stay. Obtains any required pre-certification or authorization to meet individual payor payment authorization protocols.

The role is with Providence Tarzana Medical Center and supports its patient-focused, whole-person care approach.

Requirements

• High school diploma or GED.
• California Fire and Life Safety Card from a National Organization within 30 days of hire.

Nice To Haves

• Some college coursework or training.
• Certified Patient Account Tech certification upon hire.
• Two years of experience in a hospital, similar medical setting, or physician's office.

Responsibilities

• Register patients in a pleasant, professional, and timely manner while being sensitive to guest services.
• Conduct patient and guarantor interviews.
• Explain hospital policies, financial responsibilities, and the patient bill of rights.
• Handle routine patient inquiries related to registration.
• Obtain and accurately document demographic and financial data in the ADT system.
• Identify the appropriate payor source for routing revenue generated during a patient stay.
• Obtain required pre-certification and/or authorization to meet payor payment authorization protocols.

Benefits

• Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED