Admitting Specialist

Loma Linda University Health • Loma Linda, CA

7d

About The Position

The Admitting Specialist interviews incoming inpatient, outpatient, and emergency department patients to collect pertinent information and create complete, accurate admission records. Records include medical, demographic, and financial information. The specialist answers admission-related inquiries, collects deposits or payments, coordinates with nursing units and ancillary departments, and provides directions to areas within the hospital. Other duties may be assigned.

Requirements

• At least three years of experience in admissions, authorization, registration, or insurance verification in a medical group or hospital setting.
• Knowledge of health insurance networks, such as HMO, PPO, Medical, Medi-Cal, and CCS.
• Exceptional communication and interpersonal skills, and efficiency.
• Demonstrated knowledge of demographics, authorization, or registration.
• Ability to read, write legibly, and speak English with professional quality.
• Ability to use a computer, printer, and position-related software, such as Word, Excel, Outlook, and PowerPoint.
• Ability to operate and troubleshoot basic office equipment required for the position.
• Ability to communicate positively, effectively, and professionally; remain calm and courteous under pressure; collaborate; and accept direction.
• Ability to communicate effectively in English in person, in writing, and by telephone.
• Ability to think critically, manage multiple assignments, organize and prioritize workload, problem-solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
• Ability to distinguish colors as necessary; hear sufficiently for conversation and workplace sounds; and see adequately to read computer screens and necessary written documents.

Nice To Haves

• Associate's degree preferred.
• Knowledge of medical terminology preferred.
• Certified Coding Specialist (CCS) certification preferred.

Responsibilities

• Interview incoming inpatient, outpatient, and emergency department patients to obtain information for admission.
• Prepare complete and accurate admission records, including medical, demographic, and financial information.
• Answer inquiries related to admissions.
• Collect deposits or payments.
• Interact with nursing units and ancillary departments.
• Provide directions to areas within the hospital.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree