Admissions/Marketing Director

Miller's Health Systems•Marion, IN

About The Position

The Admissions/Marketing Director is a strategic member of the building’s leadership team and is responsible for its overall marketing and sales functions. The role builds and maintains relationships with referral sources and community organizations, responds to inquiries, coordinates admissions and required paperwork in accordance with company policy and applicable state and federal regulations, monitors sales and admission trends, and presents information about the organization’s services to community groups.

Requirements

  • Previous experience in sales or marketing.
  • Good organizational and communication skills.
  • Ability to deliver excellent customer service.
  • Professional appearance and behavior.
  • Ability to work with a dedicated team.
  • Comfort conducting marketing presentations to community groups.
  • Leadership qualities that reflect the company’s core values of passion, integrity, stewardship, growth, and adaptation.

Nice To Haves

  • Previous experience in healthcare community relations.
  • Formal sales training.
  • Bachelor’s degree in Business or Marketing.

Responsibilities

  • Process inquiry calls from hospitals, physicians, families, prospective residents, and other referral sources.
  • Establish and maintain relationships with physicians, discharge planners, attorneys, insurance agents, community leaders, senior organizations, and other appropriate referral sources.
  • Monitor inquiry, admission, and census trends through the sales tracking system.
  • Prepare monthly inquiry summary reports, inquiry logs, and other required reports; monitor active and inactive inquiries; and submit sales tracking reports promptly to the Executive Director and/or Corporate Marketing Regional.
  • Plan and organize admissions and admission paperwork in accordance with company policy and applicable state and federal regulations.
  • Conduct marketing presentations to community interest groups to educate the public about the services offered.
  • Attend mandated meetings and in-services unless excused.
  • Complete required Selectronic in-services.
  • Perform other duties as assigned by the Executive Director/Administrator.
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