Admissions Clerk

Appalachian Regional Healthcare, Inc.•Beckley, WV

23h

About The Position

The Admissions Clerk is responsible for the efficient and courteous registration, transfer, and discharge of patients. The role serves as a general receptionist for the hospital, provides general information in accordance with hospital guidelines, and handles patient records, schedules, payments, communications, and related administrative duties.

Requirements

High school diploma or GED equivalent.
Must be able to operate routine office machines, including a postage meter, typewriter, display terminal and terminal printer, adding machine, copy machine, fax machine, Medifax machine, and communications system.
Must type 30 words per minute accurately.
Three to six months of on-the-job training is required to attain proficiency in assigned duties and responsibilities.

Nice To Haves

Experience dealing with the public is desired.

Responsibilities

Serve as the hospital’s general receptionist, greeting patients and visitors in person or by phone courteously.
Provide general information concerning the hospital and/or a patient’s condition in accordance with hospital guidelines, and secure signatures on documents when required.
Operate the communications system to place and answer calls, page or contact staff, maintain appropriate records, and assist in locating patients’ families.
Determine patients’ needs by admitting them to the hospital or referring them to an appropriate facility; escort patients to the proper area or arrange transportation.
Maintain an inpatient roster with names, bed numbers, and religious preferences, and report daily on admissions and discharges.
Maintain the elective admission schedule and contact patients when rooms are available.
Prepare records relating to patient admission, payment, and discharge.
Pull patient charts.
Maintain appointment schedules.
Handle money.
Retain custody of hospital keys as required.
May assist patients in and out of vehicles.
Operate various office equipment.
Perform cashier duties, including receiving payments and issuing receipts.
Perform other related duties as assigned.