Admissions Clerk - Radiology

Jamestown Regional Medical Center•Jamestown, ND

2d•$17 - $23•Onsite

About The Position

The Admissions Clerk performs administrative tasks for the Radiology department, including registering patients, scheduling appointments, collecting accurate patient information and any obtainable payments, and explaining relevant hospital policies and procedures. The role serves patients and guests of all age groups and supports registration, appointment preparation, insurance verification, and customer service across hospital departments. It is a full-time, benefited position working 80 hours per two-week pay period, Monday through Friday, with no weekends or holidays.

Requirements

High school-level knowledge preferred; must be able to follow oral or written orders.
Good written and verbal communication skills.
Must attend Crisis Prevention Intervention (CPI) training within the timeframe specified by the department orientation checklist.
One year of clerical experience required.
Knowledge of medical terminology and insurance plans is beneficial.
Punctual and regular attendance; report to work as scheduled, on time, prepared to work, and remain for the full work schedule.
Analytical ability and good organizational skills.
Ability to exercise independent judgment; errors of judgment may have moderate consequences.
Social sensitivity and effective communication with the public and coworkers; compliance with behavior standards.
Ability to concentrate amid distractions, think clearly under pressure, and sustain a high level of mental and visual effort.
Ability to speak and write English understandably; good general health and emotional stability; visual acuity sufficient for routine procedures.
Participate in and comply with the hospital Safety Management Program; maintain knowledge of and observe Standard Precautions; practice aseptic techniques when appropriate.
Ability to occasionally move computer paper and forms weighing up to 50 pounds; occasional reaching, stooping, bending, kneeling, and crouching; constant sitting is required for major job responsibilities.
A comprehensive background check and drug screening are conditions of employment; urine drug screening must be completed within 30 days of hire.
Physical requirements include continuous visual observation, sitting, and hearing/listening; frequent hand and finger dexterity and reaching; occasional walking; and rare standing, climbing, stooping/kneeling/crouching/crawling, tasting or smelling, working outside, temperature extremes, hazardous materials, noise, and dirt or dust. Driving is never required. Lifting/carrying/pushing/pulling up to 25 pounds is rarely required; heavier lifting is never required.

Nice To Haves

High school-level knowledge.
Knowledge of medical terminology and insurance plans.

Responsibilities

Greet patients and guests, determine their needs, and direct them appropriately.
Interview patients to collect demographic and insurance information and obtain required signatures.
Discuss payment arrangements, collect payments, and prepare receipts.
Escort patients and families to rooms or outpatient departments.
Enter patient information into the computer and distribute completed forms to appropriate personnel.
Answer and screen calls, take messages, and communicate them to the appropriate person.
Make overhead code-call pages according to hospital procedures and policies.
Prepare and organize the department's daily appointment and treatment schedule.
Conduct reminder and preservice calls for the service area.
Quick-register or preregister patients for appropriate hospital departments, collect admission information, and provide instructions and other relevant information.
Call scheduled patients to remind them of appointments and provide instructions and pertinent information, including estimated upfront pricing.
Work with the Patient Access Specialist to assist with preauthorization inquiries.
Respond appropriately to emergencies, including fire alerts and stat calls.
Scan documents to patient accounts.
Verify insurance eligibility, coverage type, and primary payer with insurance companies.
Know emergency room registration processes.
Assist the Financial Counselor in determining copays, coinsurance, and deductibles.
Perform other related duties as assigned or requested.