Admissions Clerk - Radiology

Current Opening•Jamestown, ND

2d•Onsite

About The Position

The Admissions Clerk performs registration, scheduling, and administrative tasks for the assigned department. The role gathers accurate patient information and any obtainable payments, explains relevant hospital policies and procedures, and supports patients and visitors throughout the registration and appointment process. This is a full-time, benefited position scheduled for 80 hours per two-week pay period, Monday through Friday, with no weekends or holidays.

Requirements

High school-level knowledge preferred; must be able to follow oral or written orders.
One year of clerical experience required.
Good written and verbal communication skills; must speak and write English understandably.
Must attend Crisis Prevention Intervention (CPI) training within the required timeframe.
Punctual and regular attendance and ability to work the entire scheduled shift are essential.
Analytical ability and good organizational skills are required.
Independent judgment is often required; errors of judgment may have moderate consequences.
Social sensitivity and effective communication with the public and coworkers are required, along with compliance with behavior standards.
Must be able to concentrate amid distractions, think clearly under pressure, and perform work requiring a high level of mental and visual effort.
Must be in good general health and demonstrate emotional stability; visual acuity is needed for routine procedures.
Must be able to occasionally move computer paper and forms weighing up to 50 pounds.
A comprehensive background check and drug screening are conditions of employment; urine drug screening must be completed within 30 days of hire.
The role is classified as OSHA Category II, with no exposure to bloodborne pathogens.
Physical activity requirements include continuous sitting, visual observation, and hearing/listening; frequent hand and finger dexterity and reaching; occasional walking; and rare standing, climbing, stooping, kneeling, crouching, or crawling.

Nice To Haves

Knowledge of medical terminology and insurance plans is beneficial.

Responsibilities

Greet patients and guests, determine their needs, and direct them appropriately.
Interview patients to collect demographic and insurance information and obtain required signatures.
Interact with patients across all age groups, from infants through geriatrics.
Discuss payment arrangements, receive payments, and prepare receipts.
Escort patients and families to rooms or outpatient departments.
Enter patient information into the computer and distribute completed forms to appropriate personnel.
Answer and screen calls, take messages, and communicate them to the appropriate person.
Make overhead code-call pages according to JRMC procedures and policies.
Prepare and organize the daily appointment and treatment schedule for the supported department.
Conduct reminder and preservice calls for the supported service area.
Quick-register or preregister patients for appropriate hospital departments, gather admission information, and provide instructions and other pertinent information.
Call scheduled patients to remind them of appointments and provide instructions and pertinent information, including estimated upfront pricing.
Work with the Patient Access Specialist to assist with preauthorization inquiries.
Respond appropriately to emergencies, including fire alerts and stat calls.
Scan documents to patient accounts.
Verify insurance eligibility, coverage type, and primary payer with insurance companies.
Know emergency room registration processes and assist the Financial Counselor in determining copays, coinsurance, and deductibles.
Perform other related duties as assigned or requested.
Attend required Crisis Prevention Intervention (CPI) training within the timeframe specified by the department orientation checklist.
Comply with the JRMC Safety Management Program, observe Standard Precautions, and use aseptic techniques when appropriate.