Admissions Clerk

Appalachian Regional Healthcare, Inc. • Harlan, KY

1d

About The Position

The Admissions Clerk is responsible for the efficient and courteous registration, transfer, and discharge of patients. The position is located primarily in the Rehab Department and reports directly to the Director of Rehab.

The clerk serves as a general hospital receptionist, provides information in accordance with hospital guidelines, processes patient admissions and discharges, maintains records and schedules, operates communication and office equipment, and performs cashier duties. The role may also involve helping patients in and out of vehicles and performing other related duties as assigned.

Requirements

• High school diploma or GED equivalent.
• Ability to operate routine office machines, including a postage meter, typewriter, display terminal and terminal printer, adding machine, copy machine, fax machine, Medifax machine, and communications system.
• Accurately type 30 words per minute.
• Three to six months of on-the-job training is required to attain proficiency in the assigned duties and responsibilities.

Nice To Haves

• Experience dealing with the public is desired.

Responsibilities

• Greet patients and visitors in person or by phone in a courteous manner as the hospital’s general receptionist.
• Provide general information about the hospital or a patient’s condition in accordance with hospital guidelines, and obtain signatures on documents when required.
• Operate the communication system to place and answer calls, page or contact staff, maintain appropriate records, and help locate patients’ families.
• Determine patients’ needs by admitting them to the hospital or referring them to an appropriate facility; escort patients to the proper area or arrange transportation.
• Maintain an inpatient roster with names, bed numbers, and religious preferences, and report admissions and discharges daily.
• Maintain the elective admission schedule and contact patients when rooms are available.
• Prepare records related to patient admission, payment, and discharge.
• Pull patient charts, maintain appointment schedules, handle money, and retain custody of hospital keys as required.
• Assist patients in and out of vehicles when needed.
• Operate various office equipment.
• Perform cashier duties, including receiving payments and issuing receipts.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED