Admissions Clerk

GLOBAL GAMING SOLUTIONS LLC • Grand Prairie, TX

5d • Onsite

About The Position

Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner. This role requires dependability, good attendance, and occasional overtime. The Admissions Clerk will greet customers, furnish information, provide direction, and maintain opening/closing duties.

Requirements

• High school diploma or GED
• Excellent communication skills
• Basic math and reasoning ability under extreme public scrutiny
• Strong cash handling experience required
• Detail-oriented and able to perform multiple tasks as assigned
• Excellent customer service and cash handling skills required
• Must be able to communicate fluently in English and to follow instructions as given
• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions.
• Sedentary to medium workload
• Stand, sit and walk consistently
• Will be required to lift up to or over 20lbs or exert occasionally over 50lbs
• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
• Will use office equipment
• Driving motor vehicles as needed
• Frequently speak and articulate

Nice To Haves

• 3 – 6 months of cash handling experience preferred
• Bilingual a plus
• Data entry skills a plus

Responsibilities

• Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.
• Generates monies/credit card charge information to the night auditors as required.
• Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.
• Provides direction to groups scheduled for specific events regarding all informational services and products.
• Approaches all encounters with guest and employees in a friendly and service-oriented manner.
• Monitors guest for problems and reports any such findings to Department Manager.
• Maintains and completes all opening/closing duties according to procedures set forth within the department.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED