ASC Admissions Clerk

Mid-State Orthopaedic and Sports Medicin•Alexandria, LA

About The Position

The ASC Admissions Clerk is responsible for various clerical duties related to patient admissions in an outpatient surgery facility. This role requires strong organizational and communication skills, the ability to manage multiple tasks, and a working knowledge of healthcare environments and computerized scheduling software. The clerk plays a key role in ensuring patients are properly admitted, financial responsibilities are discussed, and all necessary documentation is prepared accurately and timely.

Requirements

Ability to type 40 wpm
Use standard office equipment
Be computer literate
Knowledge of medical terminology
Minimum one (1) year experience in computerized appointment scheduling
Good communication and language skills required
Current BLS
Client oriented
Actively participates in the development of a healthy work environment
Uses interpersonal skills to establish and maintain healthy interpersonal relations, which include functional trust, positive feedback, and constructive criticism
Good communication skills: oral and written
Above average ability to handle multiple simultaneous tasks and phone calls while maintaining a professional courteous demeanor
Must be able to handle patient confrontations in a positive manner
Ability to handle emergency situations
Ability to develop triage skills
Above average ability to problem solve, solution and detail oriented
Working knowledge of health care environment and patient processing with computerized scheduling software
Knowledge of outpatient surgery forms, policies and procedures
Plans duties and assignments in order of priority
Listens respectfully, gives feedback directly, honestly and talks with others to clarify differences
Effectively communicates and interacts with patients (using translation services when needed), their family, and other external and internal clients (including fellow employees) from diverse backgrounds
Demonstrates a willingness to look at new ideas and work in a changing environment
Understands, verbalizes and participates in the quality improvement process
Supports initiatives designed to improve individual and organizational performance

Nice To Haves

Two years medical clerical experience preferred

Responsibilities

Assumes responsibility for patient admission to the facility.
Verifies patient’s insurance benefits in conjunction with the Receptionist/Scheduler.
Pre-admits patients by telephone, assures financial responsibilities are discussed and arrangements made with patients prior to the day of surgery.
Generates all necessary admissions forms for the next day’s cases.
Accepts payments from cash and credit card purchases.
Distributes documents correctly and in a timely manner.
Prepares and pulls charts for the following surgical day.
Records accurate telephone messages.
Types correspondence accurately and timely.
Reports malfunctioning equipment to appropriate personnel.
Demonstrates awareness of protocol for malfunctioning equipment and repair.
Performs other duties as assigned.