Admissions Clerk

Appalachian Regional Healthcare•Harlan, KY

About The Position

The Admissions Clerk is responsible for the efficient and courteous registration, transfer, and discharge of patients. The position is located primarily in the Rehab Department and reports directly to the Director of Rehab. The clerk serves as a general receptionist for the hospital, provides information in accordance with hospital guidelines, operates the communications system, and supports patient admissions, transfers, and discharges. The role also maintains patient and admission records, schedules, charts, and payment documentation; performs cashier duties; and operates routine office equipment. Other related duties may be assigned.

Requirements

  • High school diploma or GED equivalent.
  • Ability to operate routine office machines, including a postage meter, typewriter, display terminal and terminal printer, adding machine, copy machine, fax machine, medifax machine, and communications system.
  • Accurately type 30 words per minute.
  • Three to six months of on-the-job training to attain proficiency in the assigned duties and responsibilities.

Nice To Haves

  • Experience dealing with the public is desired.

Responsibilities

  • Greet patients and visitors in person or by phone in a courteous manner.
  • Provide general information concerning the hospital and/or a patient's condition in accordance with hospital guidelines, and secure signatures on documents when required.
  • Operate the communications system by placing and answering telephone calls, paging or contacting staff, keeping appropriate records, and assisting in locating patients' families.
  • Determine patients' needs by admitting them to the hospital or referring them to an appropriate facility; escort patients to the proper area or arrange transportation.
  • Maintain a roster of inpatients by name, bed number, and religious preference, and report daily on admissions and discharges.
  • Maintain the elective admission schedule and contact patients when rooms are available.
  • Prepare records relating to patient admission, payment, and discharge.
  • Pull patient charts, maintain appointment schedules, handle money, and retain custody of hospital keys as required.
  • Assist patients in and out of vehicles when needed.
  • Operate various office equipment.
  • Perform cashier duties, including receiving payments and issuing receipts.
  • Perform other related duties as assigned.
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