Clerk-Admissions

Kindred Healthcare•Lander, WY

About The Position

The Admissions Clerk performs reception, registration, and clerical duties for patient admissions involving inpatient, outpatient, and emergency room services at the Riverton Emergency Department. The role gathers accurate demographic, billing, insurance, and clinical information; ensures appropriate documentation; and communicates with internal and external stakeholders to support the admissions process. The position also handles patient forms and payments, verifies insurance and authorizations, maintains records, and supports an organized, confidential admissions workspace.

Requirements

Excellent communication and customer service skills.
Strong attention to detail and accuracy in data entry.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Basic knowledge of insurance verification and billing processes.
Ability to manage multiple tasks and work under pressure in a high-stress environment.
Strong organizational and time-management skills.
Ability to work effectively under minimal supervision in a fast-paced environment.

Nice To Haves

High school diploma or equivalent, including education equivalent to completion of secondary school, or demonstrated ability to perform the essential functions of the role (preferred).
Previous experience in a hospital or medical office setting (preferred).

Responsibilities

Register patients for scheduled and unscheduled admissions, outpatient procedures, and emergency room services.
Obtain and verify patient demographic, billing, and insurance information for accuracy and completeness.
Distribute and explain forms, documents, and educational handouts to patients or caregivers.
Coordinate with physician offices, nursing units, and other departments to facilitate admissions.
Verify insurance benefits and obtain required pre-certifications or authorizations.
Collect co-pays, deductibles, and other payments, and refer patients for financial counseling when necessary.
Maintain accurate records of patient interactions and document actions taken to resolve inquiries.
Participate in scheduled call rotations to provide admissions-desk coverage.
Comply with hospital confidentiality policies and HIPAA regulations.
Keep the workspace clean and organized, including sanitizing telephones and workstations.
Assist with other administrative duties as assigned by the Admissions Supervisor.