TCI - ADMISSIONS CLERK

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

1d • Onsite

About The Position

Mountain View Hospital is seeking an Admissions Clerk to arrange efficient, orderly admissions for inpatients and for people attending outpatient appointments, testing, or procedures. The clerk interviews patients or their representatives, collects or verifies patient information, enters it accurately into the hospital computer system, distributes appropriate information to ancillary departments, and ensures patients are aware of clinic and hospital policies and procedures. The position requires maintaining at least 95% accuracy on quarterly reports, protecting patient confidentiality, and providing professional service to patients, families, and callers.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to use a hospital information system and perform basic computer functions using software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees.
• Ability to perform arithmetic with whole numbers, common fractions, and decimals; compute rate ratios and percentages; and draw and interpret bar graphs.
• Ability to use common sense to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
• Ability to work well with others.

Responsibilities

• Pre-register patients for scheduled admissions and outpatient procedures.
• Obtain or verify personal information, emergency contacts, and insurance information.
• Obtain signatures on Conditions of Admission and initiate the Advanced Directive process.
• Communicate appropriately with supervisors, nurse managers, coworkers, and physicians.
• Receive and record patient payments at admission or discharge, including required prearranged payments or co-payments; contact a supervisor if an indicated payment cannot be collected.
• Maintain department records, reports, and files as required.
• Know hospital policies and be familiar with available hospital services.
• Treat patients and their families with respect and dignity, and maintain the confidentiality of patient records.
• Maintain good working relationships within the department and with other departments.
• Participate in educational programs, complete annual educational requirements, and attend required in-service sessions and meetings.
• Accept and complete other duties as assigned or requested.
• Maintain at least a 95% accuracy rate on the quarterly report card.
• Record time-clock punches accurately and follow hospital policy for clocking in and out.
• Answer incoming facility calls professionally and promptly.
• Maintain a professional attitude and wear clothing appropriate to the dress code.
• Admit walk-in patients according to EMTALA guidelines.
• Comply with PCI standards and company policies and procedures for payment card acceptance and security.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off for vacation, holidays, and sick days
• Medical paid time off
• Retirement plans, including a 401(k) with up to a 6% match
• Earned quarterly bonus program
• Education reimbursement program
• Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED