Admission Services Supervisor
About The Position
The Patient Access Supervisor provides leadership and effective communication while fostering teamwork, quality, and accountability. The role requires proficiency in all Admissions tasks and functions. The Supervisor creates and maintains staff schedules to ensure adequate staffing and appropriate task assignments, provides direct support to staff by responding to day-to-day inquiries and helping solve problems, and monitors compliance with Cox standards and Admissions policies and procedures. The Supervisor also conducts performance evaluations and provides coaching or takes disciplinary action as needed.
Requirements
- High school diploma or equivalent.
- 1–2 years of related experience.
- Proficiency in all Admissions tasks and functions.
- Ability to work independently and collaboratively in teams.
- Proficient computer skills.
- Effective verbal communication skills.
- Adaptability to change.
- Ability to lead and guide a team through careful observation and assessment.
Nice To Haves
- Bachelor’s degree in a related field.
- Previous management experience.
Responsibilities
- Produce and maintain staff schedules to ensure adequate staffing and appropriate task assignments.
- Provide direct support to staff by addressing day-to-day inquiries and assisting with problem-solving.
- Monitor compliance with Cox standards and Admissions policies and procedures.
- Conduct performance evaluations.
- Provide coaching and take disciplinary actions as necessary.
- Lead the team and foster teamwork, quality, and accountability.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Retirement plan with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
