Admission Assistant

PACS • Richardson Nursing and Rehabilitation, NE

1d

About The Position

The Admissions Assistant plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. This position supports the Admissions Coordinator and collaborates with interdisciplinary teams to facilitate efficient and empathetic admissions processes.

The role serves as a first point of contact for prospective residents, families, hospitals, and referral sources; coordinates admissions and related assessments and documentation; maintains records; assists with insurance and financial eligibility processes; and provides tours and information. The Admissions Assistant also coordinates with facility staff and external partners, prepares admission materials, and supports marketing and outreach efforts as needed. There are no supervisory requirements.

Requirements

• Prior experience in admissions, healthcare, or a long-term care setting is strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed