Admission Assistant

PACS • Salt Lake City, UT

3d

About The Position

The Admission Assistant supports the Admissions Coordinator and works with interdisciplinary teams to help ensure a smooth, welcoming, and empathetic admission process for new residents and their families. The role serves as a primary contact for prospective residents and referral sources, coordinates admission-related assessments and documentation, and supports communication among residents, families, hospitals, physicians, case managers, and facility staff. It also assists with insurance and financial eligibility processes, facility tours, admission materials, and marketing and outreach efforts.

Requirements

• Strong communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Nice To Haves

• Prior experience in admissions, healthcare, or a long-term care setting is strongly preferred.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed