ADMINISTRATOR OPERATIONS MANAGEMENT
About The Position
The Administrator Operations Management is responsible for managing, organizing, coordinating, reviewing, and directing staff engaged in quality control activities and ensuring that quality control processes conform to applicable federal and state regulations and guidelines. The position designs, plans, directs, and implements management information system activities and, in coordination with the Division of Information Technology, oversees the analysis, design, and implementation of data and evaluation systems to improve services to clients and ensure data accountability. The role also compiles and controls required federal and state reports. The position supervises data and evaluation systems for federal and state programs administered by the department, including systems analysis, design, modification, implementation, and maintenance as appropriate. It oversees procedures for monitoring field staff in the quality control process, develops information and reporting systems that support management and policy decisions, coordinates the development of comprehensive data and evaluation systems and automated systems, and integrates departmental computerized information systems. It also plans, schedules, and supervises data-entry operations related to integrated automated systems. The position works under the administrative direction of a superior, with wide latitude to exercise initiative and independent judgment. Work is reviewed through conferences and reports for conformity with established policies and applicable laws, rules, and regulations. It manages and directs professional, technical, and clerical personnel. The position is within the Department of Labor and Training’s Executive Office, in the Regulatory Compliance division.
Requirements
- Master’s degree from an accredited institution in Quality Assurance Methods, Public Administration, or a closely related field, or a substantially equivalent combination of education and experience.
- Considerable employment in a responsible managerial position in quality assurance involving data evaluation and policy development and execution, or a substantially equivalent combination of education and experience.
- Thorough knowledge of management principles as applied to analysis of data and information.
- Thorough knowledge of methods and techniques used to design and implement management information processing and evaluation systems.
- Working knowledge of federal and state regulations and guidelines governing programs administered by the department.
- Ability to manage, plan, organize, coordinate, review, and direct professional, technical, and clerical staff.
- Ability to write, monitor, and control reports dealing with management decisions.
Responsibilities
- Manage, organize, coordinate, review, and direct staff responsible for quality control activities and compliance with federal and state regulations and guidelines.
- Design, plan, direct, and implement management information system activities, coordinating with the Division of Information Technology on data and evaluation systems.
- Supervise analysis, design, modification, implementation, and appropriate maintenance of data and evaluation systems related to federal and state programs administered by the department.
- Supervise procedures for monitoring field staff as part of the quality control process used to measure whether the state meets predetermined goals.
- Provide department management with information to support policy-making and the development or refinement of data and evaluation systems.
- Deliver timely and effective reporting systems to facilitate management decisions affecting department programs.
- Coordinate and supervise the development of comprehensive data and evaluation information systems and automated systems.
- Coordinate integration of departmental computerized information systems to promote efficiency, cost effectiveness, and improved services to clients.
- Plan, schedule, and supervise data-entry operations related to integrated automated systems.
- Compile and control required federal and state reports.
- Manage, plan, organize, coordinate, review, and direct professional, technical, and clerical personnel.
Benefits
- State employee benefits are available; details are provided through the Office of Employee Benefits website.
- Direct deposit is required for employees hired after September 30, 2014.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
