Administrative Team Coordinator

Southeast Restoration • Knoxville, TN

1d

About The Position

Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized and detail-oriented Mitigation Team Coordinator to provide operational support to its Mitigation Department. The position supports scheduling, data integrity, dispatching efficiency, and financial stewardship across mitigation projects. The coordinator works in a fast-paced environment, keeping operational processes running smoothly behind the scenes.

The role creates and manages daily schedules for mitigation crews, maintains electronic project records, communicates with internal and external stakeholders, supports invoice and billing processes, assists project managers and technicians with administrative logistics, and resolves scheduling, data, and system issues. Required qualifications include a high school diploma or equivalent, at least three years of relevant professional experience, proficiency with business systems such as PSA, Concur, Xactanalysis, or similar platforms, and strong Microsoft Office and file organization skills. Prior dispatch, scheduling, or coordination experience is preferred.

Requirements

• High school diploma or equivalent.
• At least 3 years of relevant professional experience.
• Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms.
• Strong Microsoft Office skills.
• Strong file organization skills.

Nice To Haves

• Prior experience in dispatch, scheduling, or coordination roles.

Responsibilities

• Create and manage daily schedules for mitigation crews, assigning jobs appropriately and allocating equipment correctly.
• Maintain up-to-date electronic project records across platforms such as PSA, Xactanalysis, and Concur; track job progress, photo uploads, and file documentation accurately.
• Serve as a point of contact between the Mitigation Team and external partners, internal stakeholders, and customers, ensuring clear and timely communication.
• Track job invoices, review documentation for accuracy, submit payments for approval, and support department billing processes.
• Assist Mitigation Project Managers and Technicians with administrative logistics and remove roadblocks to support field execution.
• Investigate and resolve scheduling conflicts, missing data, and system discrepancies, including when information is incomplete.

Benefits

• Competitive compensation package.
• Full health benefits, including medical, dental, vision, short-term disability, long-term disability, and voluntary life insurance.
• Safe Harbor 401(k) with up to 4% company match.
• Paid time off package, including a birthday off every year and 5 paid mission trip days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED