Administrative Support Team Associate, SouthPark Mall - Flex
About The Position
As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly by supporting daily operations, maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. You serve as a point of contact for store colleagues and leadership, and as a liaison for HR-related matters. Duties include coordinating new-hire paperwork, onboarding, and training sessions; overseeing scheduling; managing cash office operations; supporting colleague engagement and recognition programs; distributing reports; balancing the vault; and supporting maintenance requests. The role calls for professionalism, discretion, and attention to detail to help create a well-organized, supportive store environment. Colleagues are expected to focus on customers and teammates, communicate clearly, complete work accurately and professionally, collaborate, and contribute to individual and store results, including sales goals. Schedules depend on business needs and colleague availability, and include weekend shifts.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and collaborate with a team.
- Ability to use electronic devices.
- Ability to meet daily sales goal challenges.
Responsibilities
- Maintain an organized Store Management Office and support daily store operations.
- Handle administrative and human resources functions and coordinate internal communications.
- Serve as a point of contact for store colleagues and leadership and liaise on HR-related matters.
- Coordinate new-hire paperwork, onboarding, and training sessions.
- Oversee scheduling and manage cash office operations.
- Support colleague engagement and maintain store recognition programs.
- Distribute reports, balance the vault, and support maintenance requests.
- Provide customer service and contribute to sales goals.
- Complete tasks accurately and professionally and communicate clearly with colleagues, candidates, and partners.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
