Seasonal Fulfillment and Receiving Support Associate, SouthPark Mall
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Tasks include receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering them curbside. You monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care. The role combines operational support with customer service, teamwork, and a focus on sales goals and hospitality. Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, assisting customers, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues also share loyalty program benefits, thank customers, complete orders, and organize the stockroom to prepare for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve customer orders from back-of-house storage, including curbside delivery.
- Monitor alerts and help ensure Buy Online Pickup In-Store orders are ready on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and work toward daily sales goals.
- Complete orders and organize the stockroom to prepare the team for the next day.
- Collaborate with colleagues to support store operations and customer satisfaction.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
