Seasonal Fulfillment and Receiving Support Associate, Broward Mall

Macy's • Plantation, FL

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time and help keep the stockroom and sales floor running efficiently. The role also includes greeting customers, resolving issues, and delivering orders with care.

Colleagues prepare the store by reviewing goals, learning about products and promotions, and receiving, tagging, and organizing merchandise. They assist customers, fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They also share Loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability to work days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve customer orders from back-of-house storage and deliver orders curbside.
• Monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time.
• Maintain inventory accuracy and help keep the stockroom and sales floor running efficiently.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits and complete customer transactions as needed.
• Complete orders and organize the stockroom at the end of the day to prepare for the next day.
• Collaborate with colleagues, work toward sales goals, and contribute to store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed