Administrative Support Team Associate, SouthPark Mall - Flex
About The Position
As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Duties include overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement so store leadership and teams can focus on customer service. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. Professionalism, discretion, and attention to detail help you maintain an organized and supportive store environment. The role also involves supporting colleagues and customers, completing tasks accurately, communicating clearly, and contributing to team and store results. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays; dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to handle electronic devices.
- Ability to meet daily sales goal challenges.
- Ability to adapt to changing priorities and work independently as well as with a team.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Maintain an organized Store Management Office.
- Handle administrative and human resources functions and coordinate internal communications.
- Oversee scheduling and manage cash office operations.
- Facilitate new-hire onboarding, coordinate paperwork, and support training sessions.
- Support colleague engagement and maintain store recognition programs.
- Serve as a point of contact and HR-related liaison for store colleagues and leadership.
- Distribute reports, balance the vault, and support maintenance requests.
- Support colleagues and customers through clear communication, collaboration, and professional service.
- Complete tasks accurately and contribute to individual and store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
