Administrative Support Team Associate: Culver City Center - Flex

Macy's•Culver City, CA

About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, coordinating internal communications, overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. Duties also include coordinating new-hire paperwork and training sessions, maintaining store recognition programs, distributing reports, balancing the vault, and supporting maintenance requests. The role calls for professionalism, discretion, and attention to detail to help maintain an organized and supportive store environment. Colleagues review team priorities, help keep the office clean and organized, and complete work accurately and professionally. The position involves communicating and collaborating with colleagues and customers, handling technology and register transactions, and supporting store results and customer service. Schedules depend on business needs and colleague availability; weekend shifts are required. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourceful and adaptable to changing priorities; able to work independently and as part of a team.
Ability to use electronic devices and technology.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move frequently, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Maintain an organized Store Management Office and support daily store operations.
Handle administrative and human resources functions and coordinate internal communications.
Oversee scheduling and manage cash office operations.
Facilitate new-hire onboarding, coordinate new-hire paperwork, and support training sessions.
Serve as a point of contact and liaison for HR-related matters for store colleagues and leadership.
Support colleague engagement and maintain store recognition programs.
Distribute reports, balance the vault, and support maintenance requests.
Help keep the office clean, organized, and prepared for colleagues and customers.
Communicate and collaborate effectively with customers, colleagues, and supervisors.
Complete tasks accurately and professionally, including reports and daily operations.
Process register transactions and use computers, handheld equipment, and other technology.
Support store service and sales goals.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.