Administrative Support Team Associate: Culver City Center - Flex

Macy's•Culver City, CA
•$18 - $24•Onsite

About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Your work includes overseeing scheduling, managing cash office operations, facilitating new hire onboarding, and supporting colleague engagement so store leadership and teams can focus on delivering exceptional customer service. You serve as a point of contact for store colleagues and leadership, acting as a liaison for HR-related matters and coordinating new hire paperwork, onboarding, and training sessions. You also maintain store recognition programs, distribute reports, balance the vault, and support maintenance requests. The role calls for professionalism, discretion, attention to detail, and a commitment to a well-organized and supportive store environment.

Requirements

  • 1–2 years of related experience.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities; able to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to perform the listed physical requirements, including standing, lifting, reaching, and moving.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Facilitate new hire paperwork, onboarding, and training sessions.
  • Support colleague engagement and maintain store recognition programs.
  • Serve as a point of contact and liaison for HR-related matters for colleagues and leadership.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Complete tasks accurately and professionally, communicate clearly, and support colleagues and customers.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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