Administrative Support Team Associate, Castleton - Full Time

Macy's•Indianapolis, IN

3d•Onsite

About The Position

The Administrative Support Team Associate supports daily store operations by maintaining an organized Store Management Office and handling administrative and human resources functions. The role coordinates internal communications, oversees scheduling, manages cash office operations, and supports new-hire onboarding and colleague engagement. The associate serves as a key contact for store colleagues and leadership on HR-related matters, coordinates new-hire paperwork and training sessions, maintains recognition programs, distributes reports, balances the vault, and supports maintenance requests. The position calls for professionalism, discretion, and attention to detail to help maintain a well-organized and supportive store environment. Associates also contribute to a positive customer and colleague experience, complete work accurately, communicate clearly, and collaborate to support store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. This position requires availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. The role requires talking, lifting, constant moving, standing, reaching, and other physical activities, including lifting at least 25 pounds and standing for at least two consecutive hours. Frequent use of computers and other technology is required.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders; lift at least 25 pounds and stand for at least two consecutive hours.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Maintain an organized Store Management Office and support daily store operations.
Handle administrative and human resources functions and coordinate internal communications.
Oversee scheduling and manage cash office operations.
Facilitate new-hire onboarding, coordinate paperwork, and support training sessions.
Serve as a point of contact and liaison for HR-related matters involving store colleagues and leadership.
Support colleague engagement and maintain store recognition programs.
Distribute reports, balance the vault, and support maintenance requests.
Communicate and collaborate with customers, colleagues, supervisors, and partners.
Complete tasks accurately and professionally, including reports, new-hire support, and daily operations.
Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.
Work toward daily sales goals and support individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.