Administrative Support Team Associate, Castleton - Full Time

Macy's•Indianapolis, IN
•$15 - $21•Onsite

About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, coordinating internal communications, overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement. You serve as a point of contact for store colleagues and leadership and as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. The role calls for professionalism, discretion, attention to detail, clear communication, and reliable follow-through.

Requirements

  • 1–2 years of related experience.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Able to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Comfortable using electronic devices.
  • Able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Able to stand for at least two consecutive hours and lift at least 25 pounds; able to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment are required.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Serve as a point of contact and HR liaison for store colleagues and leadership.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Complete tasks accurately and professionally, communicate clearly, and support colleagues and customers.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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