Seasonal Administrative Support Team Associate, Herald Square

Macy's•New York, NY
•$17 - $24•Onsite

About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, coordinating internal communications, overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. The role also involves coordinating new-hire paperwork, onboarding, and training sessions; maintaining store recognition programs; distributing reports; balancing the vault; and supporting maintenance requests. Professionalism, discretion, and attention to detail help you maintain a well-organized and supportive store environment. Colleagues are expected to support teammates, communicate clearly, complete tasks accurately and professionally, and contribute to customer service and store results. Schedules include weekend shifts and depend on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

  • 1–2 years of related experience.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to adapt to changing priorities, work independently, and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Serve as a point of contact for store colleagues and leadership and liaise on HR-related matters.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Complete work accurately and professionally, communicate clearly, and contribute to customer service and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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