About The Position

The Administrative Support Team Associate supports daily store operations behind the scenes by maintaining an organized Store Management Office and handling administrative and human resources functions. The role coordinates internal communications, oversees scheduling, manages cash office operations, and supports new-hire onboarding and colleague engagement. The associate serves as a point of contact for store colleagues and leadership on HR-related matters, coordinates new-hire paperwork and training sessions, maintains recognition programs, distributes reports, balances the vault, and supports maintenance requests. The role requires professionalism, discretion, and attention to detail to help maintain an organized and supportive store environment.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful and eager to start a new venture, adaptable to changing priorities, able to work independently, and effective in team settings.
  • Comfortable using electronic devices.
  • Ability to perform the stated physical demands, including standing for at least two consecutive hours and lifting at least 25 pounds.

Responsibilities

  • Maintain an organized Store Management Office.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Support colleague engagement and maintain store recognition programs.
  • Serve as a point of contact and liaison for HR-related matters involving store colleagues and leadership.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.
  • Complete tasks accurately and professionally, communicate clearly, and support colleagues and customers.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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