Administrative Support I
About The Position
The Administrative Support I role at Bangor Comprehensive Treatment Center (CTC), part of Acadia Healthcare’s Comprehensive Treatment Centers, performs administrative functions according to clinic office procedures. The work may include answering telephones, bookkeeping, billing, typing or word processing, operating office machines, filing, maintaining records, supporting patient enrollment, and assisting with insurance and billing reports. The role may also assist with patient drug testing procedures and other assigned duties. This is a full-time position with scheduled hours Monday through Friday, 5:30 AM to 1:30 PM. The clinic is an outpatient opioid treatment program (OTP) providing medication-assisted treatment and related therapies.
Requirements
- High school diploma or equivalent.
- Previous administrative experience in a healthcare setting.
- Comfort working in an opioid treatment program (OTP) or recovery environment.
- Skill in answering phones, greeting patients, and providing front-desk support.
- Experience with billing processes, patient check-in, and appointment scheduling.
- Proficiency with computer systems, word processing, and basic data entry.
- Familiarity with office equipment and general clerical duties, including scanning, faxing, and filing.
- Strong organizational skills, attention to detail, and ability to multitask.
- Professional and courteous communication skills in person, by phone, and in writing.
- Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
- Dependable, team-oriented mindset focused on supporting clinical staff and patients.
Responsibilities
- Perform general administrative tasks in accordance with clinic office procedures.
- Answer telephones and perform billing, typing or word processing, office machine operation, and filing as needed.
- Cover front desk duties during peak hours or when primary staff are unavailable.
- Sort, organize, and maintain office records.
- Assist with new patient enrollments as necessary.
- Assist with insurance and billing reports as necessary.
- Assist with patient drug testing procedures as needed.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Competitive 401(k) plan.
- Paid vacation and sick time.
- Early morning hours offering work/life balance.
- Opportunity for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
