Administrative Support Assistant (Office Automation)

Military Treatment Facilities under DHA•Luke AFB, AZ

8d•Onsite

About The Position

This position is with the 56th Medical Group, located at Luke Air Force Base, Arizona. Duties Serves as the principal office manager performing clerical, office automation support, and administrative duties to ensure operations run efficiently. Evaluate the operational effectiveness of a variety of health care programs in terms of mission accomplishment. Assess and/or forecast demand, measure/forecast capacity, and provide oversight of ongoing access improvement initiatives. Monitor customer satisfaction and use information to make recommendations to improve access. Maintain Nurse Advice Line, Mental Health Optimization Program, and other care coordination communications and schedules.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A Personnel Security Investigation is required.
Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
Must be able to obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association.
Advanced certification (e.g., ALS) does not supersede BLS.
One year of specialized experience which includes using office automation equipment and software; performing administrative functions such as answering phones, scheduling meetings and appointments, maintaining files, and providing customer service; and preparing correspondence from draft to final format.
One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
Direct Deposit of Pay is required.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.

Responsibilities

Serves as the principal office manager performing clerical, office automation support, and administrative duties to ensure operations run efficiently.
Evaluate the operational effectiveness of a variety of health care programs in terms of mission accomplishment.
Assess and/or forecast demand, measure/forecast capacity, and provide oversight of ongoing access improvement initiatives.
Monitor customer satisfaction and use information to make recommendations to improve access.
Maintain Nurse Advice Line, Mental Health Optimization Program, and other care coordination communications and schedules.