Administrative Support Assistant (Office Automation)

Military Treatment Facilities under DHA•Fort Bragg, NC
•Onsite

About The Position

This position serves as an Administrative Support Assistant (Office Automation) performing recordkeeping, administrative, and clerical work for the Medical Treatment Facility (MTF). It is located at Womack Army Medical Center, Fort Bragg, North Carolina. This is a Direct Hire Solicitation. Salary negotiation may be available for candidates new to Federal service. The incumbent provides front-office and departmental administrative support, including managing files, records, timekeeping, and DMHRSI; answering phones and greeting visitors; managing calendars, mail, meetings, and office supplies; and preparing and editing correspondence, reports, standard operating procedures, and other documents using Microsoft Office. The role also coordinates travel as the Defense Travel System point of contact, maintains equipment and key inventory records, monitors security and regulatory compliance, coordinates supply and equipment requests with Logistics, tracks suspense dates, and guides staff on office procedures and administrative requirements. Appointment may be subject to a suitability or fitness determination and requires a Personnel Security Investigation. The position requires annual seasonal influenza vaccination unless medically or religiously exempt, immunization screening, tuberculosis testing, and Hepatitis B immunization for positions with direct patient contact. Other immunization proof may be required depending on the position. Lifting up to 45 pounds may be required. The position is designated Inclement Weather Essential and Mission Essential, requiring the incumbent to report to or remain at work during severe weather or other emergencies as scheduled. Applicants must be U.S. citizens and meet the stated experience, education, or combination qualification criteria. A qualified typist must type 40 words per minute on a five-minute sample with no more than three errors. A one-year probationary period is required. Direct deposit is required, and PCS costs are not authorized. Multiple positions may be filled.

Requirements

  • U.S. citizenship is required.
  • One year of specialized experience performing administrative functions such as answering phones, scheduling meetings or appointments, maintaining files, providing customer service, and using automated systems to generate correspondence and reports; alternatively, qualify through the stated education or combination of education and experience criteria.
  • Alternatively, four years of education above the high school level at an accredited business, secretarial, or technical school, junior college, college, or university.
  • A combination of education and experience may qualify when the computed percentage of the requirements is at least 100%.
  • Must be a qualified typist: 40 words per minute based on a five-minute sample with three or fewer errors.
  • A Personnel Security Investigation is required; appointment may be subject to a suitability or fitness determination.
  • Seasonal influenza vaccination is required annually unless medically or religiously exempt; immunization screening and tuberculosis testing are required. Hepatitis B immunization is required for positions with direct patient contact, and other immunization proof may be required depending on the position.
  • Lifting up to 45 pounds may be required.
  • Must report to or remain at work as scheduled during severe weather or other emergencies because the position is designated Inclement Weather Essential and Mission Essential.
  • A one-year probationary period is required.
  • Direct deposit of pay is required.
  • Foreign education used to meet qualification requirements must be evaluated and deemed equivalent to U.S. accredited education, or receive full credit from a U.S.-accredited college or university.
  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • Proof of U.S. citizenship is required.

Responsibilities

  • Manage departmental files, records, timekeeping, and DMHRSI.
  • Answer phones, greet visitors, and manage calendars, mail, meetings, and office supplies as front-office support.
  • Prepare and edit correspondence, reports, standard operating procedures, and other documents using Microsoft Office.
  • Coordinate travel as the Defense Travel System (DTS) point of contact and prepare required training forms.
  • Maintain and monitor equipment registers, key inventory records, and security to support compliance with regulations.
  • Communicate with the Logistics department regarding supply and equipment requests, turn-in, and billing.
  • Track suspense dates and follow up on required actions to ensure timely completion.
  • Provide staff guidance on office procedures, forms, and administrative requirements.
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