Administrative Support Assistant 2
About The Position
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Child Protective Services, Cedar Rapids Service Area is seeking an Administrative Support Assistant 2. The position is located in Iowa City and provides administrative oversight and high-level clerical work related to the Service Area. Responsibilities include managing supplies and physical space, serving as a point of contact, managing the local area expense budget and shelter billings, providing customer service, and backing up the lead Administrative Support Staff. Applicants must meet at least one of the listed minimum qualification pathways. After hire, employees may be required to pass a typing examination demonstrating at least 40 net words per minute, within a timeframe determined by the appointing authority.
Requirements
- Meet at least one minimum qualification pathway: one year of full-time work experience in general office, clerical, data entry/processing, or related work; a total of one year of education and/or such full-time experience, with 30 semester hours of accredited college or university coursework in any field equaling one year of full-time experience; or current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.
- May be required, within a timeframe determined by the appointing authority after hire, to type at least 40 net words per minute, demonstrated by completing a typing examination.
- Complete a background check to be considered for the position.
Nice To Haves
- Critical thinking skills and plan development.
- Customer service skills, including de-escalation of conflictual or adversarial situations.
- Excellent oral and written communication and report composition.
- Teamwork, collaboration, and consultation.
- Ability to multitask.
- Ability to manage multiple deadlines.
Responsibilities
- Manage supplies.
- Manage physical space.
- Serve as a point of contact.
- Manage the local area expense budget.
- Manage shelter billings.
- Provide customer service.
- Provide backup to the lead Administrative Support Staff.
Benefits
- Health insurance coverage.
- Dental insurance coverage.
- Vision insurance coverage.
- Paid time off, including vacation, sick leave, and paid holidays.
- Retirement plans, including IPERS and the Retirement Investors Club; the State matches RIC contributions dollar for dollar up to $75 per month.
- Flexible spending accounts for medical and dependent care expenses.
- Life insurance.
- Free long-term disability insurance.
- Employee Assistance Program.
- Employee discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
