Administrative Support 2

Georgia Department of Revenue•Monroe, LA

About The Position

The Georgia Department of Human Services (DHS) Division of Child Support Services (DCSS) is seeking an Administrative Support 2 to provide general secretarial, clerical, and administrative support for a unit or office. The role performs general office management, secretarial, and bookkeeping functions; processes data and documents; operates standard office equipment; and supports staff and daily office operations under general supervision. The position is located in Monroe, Georgia (Walton County) and reports to the Administrative Services Supervisor. DCSS supports children’s well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. Its outreach programs include Fatherhood, Prison Re-Entry, and Parental Accountability Court, which aim to increase non-custodial parental involvement. The position may require assisting DHS with the department’s emergency responsibilities in the event of an identified emergency.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, preparing and managing correspondence and documents, answering telephone inquiries, duplicating documents, and completing data entry.
Use Microsoft Office Suite and standard office applications to complete daily assignments.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Coordinate general maintenance and repairs for telephones, technology, and other items needed for efficient office operations.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize staff professional learning opportunities, including registrations, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other specialized office, program, division, or agency activities and other assigned professional responsibilities.