Administrative Support 2

Georgia Department of Revenue•Valdosta, GA

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is hiring an Administrative Support 2 in Valdosta, Georgia (Lowndes County). DCSS works to enhance children’s well-being by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. It also administers outreach initiatives, including Fatherhood, Prison Re-Entry, and Parental Accountability Court, to increase non-custodial parental involvement. Under general supervision, this position provides general secretarial, clerical, and administrative support to a unit or office and its personnel. Duties may include data entry and document processing, and operating standard office equipment. The position reports to the Administrative Supervisor and facilitates daily office operations when the supervisor is off site.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, preparing and managing correspondence and other documents, responding to telephone inquiries, duplicating documents, and assisting staff with presentations.
Complete data-entry assignments and use Microsoft Office Suite and other standard office applications for daily work.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Coordinate general maintenance and repair needs for telephones, technology, and other office items.
Assist the supervisor with maintaining budget data.
Maintain required reports, records, and confidential files.
Organize professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other specialized office, program, division, or agency activities and other assigned professional responsibilities.