Administrative Support 2

Human Services, Department of•Valdosta, GA

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is hiring an Administrative Support 2 in Valdosta, Georgia (Lowndes County). The position performs general secretarial, clerical, and administrative support functions for a unit or office, including data entry and document processing, using standard office equipment. Work is performed under general supervision and reports to the Administrative Supervisor. DCSS supports children’s well-being by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. The division also administers outreach initiatives, including Fatherhood, Prison Re-Entry, and Parental Accountability Court, to encourage non-custodial parental involvement. The role helps maintain efficient day-to-day office operations, including when the supervisor is off site. A selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle record checks, and criminal background checks. In an identified emergency, the employee may be required to assist with the department’s emergency responsibilities.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, and preparing and managing correspondence, reports, documents, memos, forms, and presentations.
Address telephone inquiries, duplicate documents, assist staff with presentations, and complete data-entry assignments.
Use Microsoft Office Suite and standard office applications to perform daily work.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Ensure general maintenance and repair needs for telephones, technology, and other items necessary for office operations are addressed.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize staff professional learning opportunities, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Engage in other specialized activities related to the office, program, division, or agency.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other professional responsibilities as assigned.