Administrative Support 2

Georgia Department of Revenue•Columbus, OH

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is hiring an Administrative Support 2 position in Columbus, Georgia (Muscogee County). DCSS supports children’s well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. It also operates outreach programs, including Fatherhood, Prison Re-Entry, and Parental Accountability Court, to encourage non-custodial parental involvement. Under general supervision, this role performs general secretarial, clerical, and administrative support functions, or specialized clerical functions, for a unit or office and its personnel. Work includes data entry and document processing, operation of standard office equipment, and support for the day-to-day operation of the office. The position works under the general supervision of a clerical or administrative supervisor. The position may be subject to pre-employment drug screening and checks of education, references, motor vehicle records, and criminal history. In an identified emergency, the employee may be required to assist with the department’s emergency responsibilities.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Performs office management, secretarial, and bookkeeping duties, including keyboarding, filing, preparing and managing correspondence and other materials, responding to telephone inquiries, duplicating documents, and assisting staff with presentations.
Completes data-entry assignments and uses Microsoft Office Suite or standard office applications for daily work.
Receives and manages incoming and outgoing mail and telephone communications.
Orders office supplies and equipment.
Coordinates general maintenance and repair needs for telephones, technology, and other items needed for office operations.
Assists the supervisor with maintaining budget data.
Maintains files of required reports and records, including confidential records.
Organizes staff professional learning opportunities, including registration, duty leave, travel arrangements, and expense reports.
Maintains staff time and attendance records.
Registers and transfers cases.
Facilitates day-to-day office operations when the supervisor is off site.
Performs other specialized office, program, division, or agency activities and other assigned professional responsibilities.