Administrative Support 2

Human Services, Department of•Columbus, OH

2d•$28,958

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is hiring an Administrative Support 2 position in Columbus, Georgia (Muscogee County). Under general supervision, the role performs general secretarial, clerical, and administrative support functions, including data entry and document processing, for an office or unit. The work includes operating standard office equipment and is performed under the general supervision of a clerical or administrative supervisor. DCSS supports children’s well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. It also administers outreach initiatives, including Fatherhood, Prison Re-Entry, and Parental Accountability Court programs, to promote non-custodial parental involvement. The position helps maintain day-to-day office operations and may facilitate the office when the supervisor is off site. The posting lists compensation of $28,958.39 and describes a day shift.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, correspondence preparation, telephone inquiries, document duplication, and data entry.
Use Microsoft Office Suite and/or standard office applications to complete daily assignments.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Coordinate general maintenance and repair needs for telephones, technology, and other office items.
Assist the supervisor with maintaining budget data.
Maintain required reports and records.
Organize staff professional learning opportunities, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Maintain confidential records.
Perform specialized activities related to the office, program, division, or agency.
Facilitate day-to-day office operations while the supervisor is off site.
Perform other professional responsibilities as assigned.