Administrative Support 2

Human Services, Department of•Monroe, LA

About The Position

The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is hiring an Administrative Support 2 in Monroe, Georgia (Walton County). DCSS promotes children's well-being by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. It also operates outreach initiatives, including Fatherhood, Prison Re-Entry, and Parental Accountability Court, to encourage non-custodial parental involvement. Under general supervision, this position performs general secretarial, clerical, bookkeeping, and administrative support functions for an office or unit. Duties include data entry and document processing, operating standard office equipment, and supporting staff and office operations. The position reports to the Administrative Services Supervisor and facilitates day-to-day office operations when the supervisor is off site.

Requirements

High school diploma or GED.
Two years of general office or administrative experience.

Nice To Haves

One year of work experience involving customer service in an office environment.
Work experience using Microsoft Office Suite and/or standard software applications in an office environment.

Responsibilities

Perform general office management, secretarial, and bookkeeping duties, including keyboarding, filing, correspondence, and document preparation.
Address telephone inquiries, duplicate documents, assist staff with presentations, and complete data entry assignments.
Use Microsoft Office Suite and other standard office applications to perform daily work.
Receive and manage incoming and outgoing mail and telephone communications.
Order office supplies and equipment.
Coordinate general maintenance and repair needs for telephones, technology, and other office items.
Assist the supervisor with maintaining budget data.
Maintain files of required reports and records, including confidential records.
Organize staff professional learning opportunities, including registration, duty leave, travel arrangements, and expense reports.
Maintain staff time and attendance records.
Register and transfer cases.
Facilitate day-to-day office operations when the supervisor is off site.
Perform other specialized office or agency activities and professional responsibilities as assigned.