Administrative Specialist – Onsite (San Antonio, TX)

Universal Strategic Advisors•San Antonio, TX

3d•Onsite

About The Position

US Advisors is hiring an onsite Administrative Specialist to provide administrative, data, and program support to U.S. Immigration and Customs Enforcement (ICE) within the San Antonio Area of Responsibility. The role supports office operations and processes involving individuals in ICE custody and individuals reporting to ICE offices. Work includes documentation, data management, reporting, and general administrative support for agency personnel. The ideal candidate is organized, detail-oriented, analytical, dependable, able to manage multiple priorities, and committed to strict confidentiality. Professional English and Spanish fluency is preferred but optional. The position is fully onsite at an ICE office in the greater San Antonio metropolitan area. It follows a shift schedule requiring at least 40 hours per week between 7:00 AM and 7:00 PM local time, including weekends and holidays. Compensation is $28.00 per hour. Offers are contingent on passing a federal background investigation, and passing it is a condition of employment.

Requirements

Bachelor’s degree from an accredited institution.
At least three years of professional experience in administrative support, data management, program support, or a related field.
Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint), including working with data in Excel, and comfort learning new software systems.
Experience entering, maintaining, and reporting data with a high degree of accuracy.
Comfort working in a customer-facing, public-service setting.
U.S. citizenship.
Ability to pass and maintain a federal background investigation.
Ability to work at least 40 hours per week on a shift schedule between 7:00 AM and 7:00 PM local time, including weekends and holidays.
Ability to work fully onsite in the greater San Antonio metropolitan area.

Nice To Haves

Fluency in English and Spanish in a professional setting (optional).
Experience supporting a federal, state, or local government agency, particularly in law enforcement or immigration operations.
Experience with budget tracking, travel coordination, or program management support.
Experience training, mentoring, or coordinating the work of other staff.
Strong organizational, analytical, and time-management skills.
Clear, professional written and verbal communication.
A high level of discretion, professionalism, and attention to detail.
Experience with travel/fleet management and tools such as SAP/Concur.

Responsibilities

Prepare, organize, and maintain administrative records related to office processing, and file documents electronically according to established procedures.
Enter, validate, and update information accurately in designated government systems; keep data complete, current, and consistent; and flag discrepancies or missing information for resolution.
Monitor key data points and prepare recurring and ad hoc reports, trackers, and summaries for office leadership.
Schedule, check, and track appointments, and ensure related paperwork and notices are prepared and filed on time.
Provide administrative and documentation support for office initiatives and recommend process improvements based on observed workflows and data trends.
Support taskings, data calls, travel authorizations and itineraries, and other communications initiatives as defined by supervisors.
Help track budgets, expenditures, and related reporting.
Maintain organized physical and electronic files and follow applicable confidentiality, privacy, and records-handling requirements.
Assist individuals reporting to the office professionally and courteously, and provide general clerical support to ICE personnel as directed.