Onsite Health Coach - Evernorth - San Antonio TX

The Cigna Group•San Antonio, TX

1d•Onsite

About The Position

Evernorth Workplace Care provides in-person health care delivery, population health, and health coaching services. Its mission is to deliver proactive, personalized, holistic patient care and coaching by using health data and insights to improve the health and wellness of clients’ employees and their families, with access to high-quality, affordable services where they work and live. The Health Coach provides face-to-face coaching and support at several sites in San Antonio, Texas. The role identifies health education needs, partners with customers on personalized, evidence-based health improvement plans, and supports them in reaching their goals and overcoming barriers. The coach also promotes health and wellness through group coaching, challenges, seminars, and site events. The role may include biometric screenings and use of biometric results and motivational interviewing to help improve clinical outcomes. Evernorth Health Services is a division of The Cigna Group. The posting also describes the company’s tobacco-free policy and equal employment opportunity practices.

Requirements

At least 3 years of experience in health coaching, health education, and health promotion.
Bachelor’s degree in a health-related field.
CPR/BLS certification through the American Red Cross or American Heart Association.
High energy level and dynamic presentation skills.
Ability to work independently.
Customer-centric focus.
Ability to demonstrate healthy behaviors as a positive role model.
Passion for health improvement.
Proven administrative abilities and strong computer and software application skills.
Ability to work in person at several sites in San Antonio, Texas.

Nice To Haves

Master’s degree.
Registered Dietitian licensed in the respective state.
NBC-HWC or CHES (Certified Health Education Specialist).
Motivational interviewing training or experience.
Smoking cessation and diabetes experience.
Bilingual Spanish and ability to pass oral and written assessments.

Responsibilities

Provide onsite, face-to-face customer coaching and support.
Identify customers’ health education needs through targeted health assessment activities.
Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
Empower customers to become active participants in their own health outcomes.
Assist customers in overcoming barriers to better health.
Lead and support health and wellness promotional activities, including group coaching, wellness challenges, and health-related seminars.
May perform biometric screenings, including finger sticks, blood pressure measurements, and body composition assessments.
Use biometric values and motivational interviewing techniques to collaborate with customers and improve clinical outcomes.
Provide support for health-related site events, including open enrollment, wellness committee facilitation, flu shot events, and health fairs.
Understand and own clinical targets and outcome measurements, and develop action plans that drive clinical value for customers and clients.
Collaborate proactively and professionally with the client and other matrix partners.