Administrative Specialist -Casual

Marathon County•Wausau, WI

About The Position

This casual, part-time position provides service to internal and external customers in the Register of Deeds' office. Duties include processing real estate documents and other forms administered by the office. The successful candidate should be dependable, flexible, well organized, customer-service focused, team oriented, attentive to detail, and able to learn a variety of office functions. The position reviews and records real estate documents and supporting materials; performs data entry and other computer work using LandLink and LandShark; handles customer payments and applications for real estate services; maintains records in accordance with state statutes; answers calls and assists office visitors; copies, sorts, collates, and mails records; and indexes and files official documents, including vital and legal records. The role also provides public information and customer service, operates office equipment, develops solutions to work issues, participates in professional development goal-setting, maintains regular and predictable attendance, and works extra hours as required. Other related duties may be assigned.

Requirements

High school graduation or equivalent.
One year of general office or administrative support experience; a vocational diploma or associate's degree in a related field may substitute for the experience.
Knowledge of general office procedures and standard record-keeping procedures.
Knowledge of correct grammar and spelling.
Skill in basic arithmetic and maintaining a variety of records.
Skill in various computer applications and ability to quickly learn new software applications.
Basic knowledge of computer functions and operations.
Ability to learn multiple-step clerical procedures and work rapidly with records and documents without errors.
Ability to follow established procedures and instructions, work in an orderly and logical manner, and maintain prescribed routines without frequent supervision.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to concentrate on routine work and maintain accuracy in repetitive tasks requiring a high degree of accuracy.
Ability to maintain confidentiality.
Ability to understand the County's and department's mission, core values, plans, and priorities.
Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.

Nice To Haves

Familiarity with real estate and other legal records is desirable.
Other combinations of education and experience may be considered.

Responsibilities

Review and record submitted real estate documents and supporting materials.
Perform data entry and other computer work using LandLink and LandShark, and compile real estate data as needed.
Accept customer payments or applications for real estate services under limited supervision and maintain records in accordance with state statutes.
Answer phones and assist customers visiting the Register of Deeds' office.
Copy, sort, collate, and mail real estate records.
Operate office equipment such as computers, fax machines, and scanners.
Develop solutions to work issues that add value for customers.
Participate in establishing professional development goals that support broader County goals.
Provide public information and customer service for a wide variety of services requiring in-depth understanding.
Index and file official documents, including vital records and legal documents such as deeds and mortgages.
Maintain regular and predictable attendance and work extra hours as required.
Perform related work as required.