Administrative Specialist

VitalCaring Group•Dallas, TX

11h

About The Position

The Administrative Specialist provides clerical and administrative support to a VitalCaring branch while reflecting the company’s values of being trustworthy, capable, compassionate, proactive, and called. The role supports branch communications and operations, serves as a point of contact for vendors and supplies, processes mail and invoices, and assists with equipment, computer, data-entry, document-upload, and order-follow-up needs. The position also helps maintain emergency-preparedness materials and performs assigned company-car inspections. The Administrative Specialist provides positive, professional service and communication to patients and families, physicians, community agencies, team members, and other healthcare professionals while maintaining confidentiality. The role participates in agency in-service training and personal and professional development, and performs other duties as assigned.

Requirements

One year of general office experience; home health or healthcare experience is preferred.
High school graduate.
At least 18 years of age.
Reliable transportation.

Nice To Haves

Experience in home health or healthcare.

Responsibilities

Assist with communications, including managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
Serve as the primary contact for obtaining supplies from vendors, including biohazard waste services, shredding, record storage, office supplies, and printed materials, as directed.
Process incoming and outgoing mail, including vendor invoices.
Perform monthly company car inspections, as assigned.
Update the emergency preparedness notebook in a timely manner for access by on-call staff members, as directed.
Provide excellent customer service with a can-do, willing attitude.
Provide equipment and computer support, as well as data entry, as needed.
Assist with uploading documents into the electronic medical record, as directed by the branch director.
Assist with order follow-up, as directed by the branch director.
Promote the agency philosophy and mission by presenting a positive image to patients and families, physicians, and community agencies.
Communicate effectively with patients and families, team members, and other healthcare professionals, while maintaining confidentiality.
Interact with team members in a positive and professional manner.
Maintain contact and communication with other agency personnel.
Participate in agency-sponsored in-service training.
Participate in personal and professional growth and development.
Perform other duties as assigned.