Administrative Specialist

University of South Florida•Tampa, FL

2d•Onsite

About The Position

The Administrative Specialist supports the work of Student Accessibility Services (SAS), a unit within Student Success that provides academic accommodations and related services to students with disabilities across the USF system. The role is the primary point of contact for the SAS office and provides customer service and administrative support to the team. Duties include maintaining electronic resources such as the SAS website, brochures, and forms; working with the SAS database and confidential student records; and supporting accommodated exam operations, including scheduling, student check-in, and resolving exam issues. The position also maintains calendars for 12 full-time SAS staff, coordinates purchasing and invoice processing, and works with facilities to maintain the office environment. This is an in-person, on-campus position with standard hours of 8 a.m. to 5 p.m., Monday through Friday. Work hours may periodically need to be adjusted to include evenings and weekends during peak accommodated exam periods, such as final exams.

Requirements

High school diploma or equivalent.
At least four years of experience in an office or administrative support position; appropriate college coursework or vocational/technical training may substitute at an equivalent rate.

Responsibilities

Manage SAS communications, including email and customer service in person, by phone, and through Teams, and maintain SAS web materials.
Coordinate publications, brochures, and special-event materials with the appropriate marketing office.
Provide administrative support to the SAS team, including supervising front desk student staff and maintaining calendars and meeting schedules for 12 full-time SAS staff.
Collaborate with USF facilities to ensure the work environment is appropriately maintained and maintain departmental mail.
Review and triage new SAS applications and maintain client records, including confidential disability information, in a database serving applicants from all USF campuses.
Generate weekly and quarterly reports from the SAS database.
Track SAS expenditures, process invoices, order office, technology, and programmatic supplies, and assist with student employee timesheets.
Support accommodated exams by checking students in, scheduling exams, resolving exam issues, and completing related administrative tasks.
Perform other duties as assigned.