Administration - Administrative Receptionist
About The Position
The Administrative Receptionist greets visitors, residents, agencies, and associates; answers and directs incoming calls; and performs clerical and administrative tasks that support the daily operation of the residence. Duties include maintaining and verifying records and files, assisting with payroll data entry, providing building-administration backup, and supporting other administrative needs as assigned. The position is scheduled to work every other weekend. The role provides support to the Executive Director/Administrator, Sales Director, and Resident Director. It includes assisting with staffing and marketing tasks, maintaining administrative materials and compliance files, preparing residence report books, and helping ensure required communications reach the home office. Resident and visitor concerns must be reported to the Executive Director/Administrator promptly and professionally.
Requirements
- High school diploma or GED.
- Prior experience in a host/hostess, receptionist, or administrative role.
- Resident-care philosophy focused on providing the highest level of quality service and professional interaction.
Nice To Haves
- Experience with Microsoft Office, including Word and Excel.
Responsibilities
- Warmly and courteously greet visitors, residents, agencies, and associates arriving at the residence.
- Answer and direct incoming calls in accordance with company practices and guidance; take messages and ensure their delivery when required.
- Maintain records and files, verify information, assist with payroll data entry, and provide building-administration backup and clerical support.
- Assist the Sales Director with compiling information on competitor rates and services as directed.
- Prepare and mail newsletters and introductory materials to mailing-list members.
- Assist the Executive Director/Administrator with staffing processes, including placing employment advertisements, taking applications, and background checking.
- Collect information on vendors, ancillary services, and community activities for resource directories.
- Prepare and forward administrative material copies needed by the Resident Director.
- Assist the Sales Director with maintaining inventory of marketing materials.
- Assist the Executive Director/Administrator in maintaining administrative files for regulatory and company-policy compliance.
- Assist in maintaining complete and accurate policies, procedures, forms, and operating manuals.
- Prepare and maintain residence report books and assist with required communications to the home office.
- Report resident or visitor concerns to the Executive Director/Administrator in a timely and professional manner.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
