Administration - Administrative Receptionist
About The Position
The Administrative Receptionist supports the daily operation of Teal Creek Assisted Living in Edmond, Oklahoma. The role greets visitors, residents, agencies, and associates; answers and directs incoming calls; and performs receptionist, clerical, and administrative duties. Responsibilities also include maintaining records and files, verifying information, assisting with payroll data entry, and providing backup for building administration. The schedule is a day shift and includes working every other weekend. The receptionist provides administrative support to facility leadership and sales, including staffing activities, marketing materials, compliance files, residence report books, and communications with the home office. The role is expected to interact professionally and courteously with residents and visitors and to report concerns to the Executive Director/Administrator in a timely manner.
Requirements
- High school diploma or GED required.
- Prior experience in a host/hostess, receptionist, or administrative role required.
- Resident-care philosophy focused on providing the highest level of quality service and professional interaction.
Nice To Haves
- Experience with Microsoft Office, including Word and Excel.
Responsibilities
- Greet visitors, residents, agencies, and associates warmly and courteously.
- Answer and direct incoming calls according to company practices and guidance.
- Take caller messages and ensure delivery when required.
- Assist the Sales Director with compiling information on competitor rates and services as directed.
- Prepare and mail newsletters and introductory materials to mailing-list members.
- Assist the Executive Director/Administrator with staffing processes, including placing employment ads, taking applications, and background checking.
- Collect information on vendors, ancillary services, and community activities for resource directories.
- Prepare and forward administrative materials needed by the Resident Director.
- Assist the Sales Director with maintaining inventory of marketing materials as needed.
- Assist the Executive Director/Administration with maintaining administrative files for regulatory and company-policy compliance.
- Assist the Executive Director/Administration with maintaining policies, procedures, forms, and operating manuals.
- Prepare and maintain residence report books and assist with required communications to the home office.
- Report resident or visitor concerns to the Executive Director/Administrator in a timely and professional manner.
- Maintain records and files, verify information, assist with payroll data entry, and provide building-administration backup and clerical support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
