Administrative Professional

Northwest Exterminating • Lawrenceville, GA

5d

About The Position

Northwest Exterminating is hiring an Administrative Professional to support customers and service operations. The role serves as a link between customers and service professionals, helping keep operations organized and running smoothly. Northwest provides training and describes opportunities for career growth within a family-oriented company with more than 1,000 team members across the Southeast.

Requirements

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
• Ability to follow direction, handle stress, multitask, and stay organized, friendly, and motivated.
• No prior experience is necessary.

Responsibilities

• Manage inbound calls and emails, helping customers with payments, scheduling, and conflict resolution.
• Document customer accounts and complete paperwork accurately and promptly.
• Coordinate and prepare monthly service routes, ensuring schedules are correct and ready.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Maintain consistent communication with customers and address their needs.
• Uphold the NORTHWEST WAY and represent the company's values and image in customer interactions.

Benefits

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Maternity insurance
• Life insurance
• Employee stock purchase plan
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee discounts
• Quality training program
• Career growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED